SMS Consent & Disclosures

Last updated: May 2026

Overview

CheckInCall sends SMS messages in two scenarios. This page describes how recipients consent to receive those messages and what disclosures are provided in each case.

1. Direct SMS from CheckInCall (demo booking and beta sign-ups)

CheckInCall, Inc. sends transactional SMS messages to prospective and active CheckInCall users who provide their mobile number and opt in on the demo booking form. Examples include demo confirmations, account activation notifications, and follow-ups about a CheckInCall trial.

How recipients provide consent

  1. Recipients visit the booking form linked from checkincall.com (powered by Calendly at calendly.com/hobert-checkincall/30min).
  2. The form collects name, email, and an optional mobile phone number. Providing a phone number is not required to complete the booking.
  3. A separate consent question — with Yes/No options unselected by default — confirms agreement to receive SMS related to the recipient's demo and CheckInCall account. The disclosure shown next to this question includes program name, message description, message frequency, “Msg & data rates may apply”, HELP/STOP instructions, and links to the Privacy Policy and Terms.
  4. Only after the recipient selects “Yes” will CheckInCall send SMS messages. Recipients can opt out at any time by replying STOP.

Message frequency

Approximately 1–3 messages per signup. CheckInCall does not send marketing campaigns.

Sample messages

“CheckInCall: Your demo is confirmed for [Date] at [Time]. Reply HELP for help, STOP to opt out.”

“CheckInCall: Your beta access is active. Log in at checkincall.com to get started. Reply STOP to opt out.”

2. SMS sent on behalf of a business using CheckInCall

When a business uses the CheckInCall service to follow up with its own customers after a visit, a single SMS may be sent on behalf of that business to the customer. CheckInCall does not send these messages directly to its own audience — they are initiated and authorized by the business that has an established relationship with the customer.

How the business's customers provide consent

Consent is collected offline, in person, at the point of service by the business itself:

  1. The customer visits the business and provides their first name and mobile phone number to staff.
  2. Staff inform the customer — verbally and in writing on the intake form — that a follow-up communication will be sent. The disclosure includes message frequency (approximately one per visit), “Message and data rates may apply”, HELP/STOP instructions, and a statement that the number will not be shared with third parties for marketing.
  3. The business submits the customer's information to CheckInCall, which delivers a single follow-up SMS on the business's behalf.

Sample written disclosure shown to customers

“By providing your mobile number, you agree to receive a follow-up message from {Business Name} after your visit. Message frequency: approximately one message per visit. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Your mobile number will not be shared with third parties for marketing purposes. See our Privacy Policy and Terms of Service.”

Message frequency

Approximately one message per customer visit.

How to opt out (both scenarios)

Recipients may opt out at any time by:

  • Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any SMS message
  • Contacting CheckInCall at support@checkincall.com

How to get help

Recipients may reply HELP to any SMS message, or contact support@checkincall.com.

Rate disclosure

Message and data rates may apply. Carrier message and data rates may apply to any SMS sent or received through this service. Carriers are not liable for any delayed or undelivered messages.

Privacy commitment

Mobile phone numbers and any consent to receive SMS messages will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances. See our Privacy Policy for full details.